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Privacy Policy

Effective Date: March 24, 2026

VISAGENT is operated by YahoLab Inc. (주식회사 야호랩), a company registered in South Korea.

We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  • Name, email, phone number
  • Passport and visa-related information
  • Application and document data

2. How We Use Information

We use your information to:

  • Provide visa-related administrative support services
  • Process and manage your requests
  • Improve our platform and user experience
  • Provide customer support

3. Data Sharing

We do not sell your personal data.

Your information may be shared only when necessary:

  • With relevant authorities (for application support)
  • With service providers supporting our platform

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your data.

5. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

6. User Rights

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data

7. Cookies

We may use cookies and similar technologies to improve user experience.

8. Changes

We may update this policy at any time.